Today, business telephony extends far beyond the traditional desk phone. It enables unified communications, digital collaboration, mobility, and even video. As communications become increasingly blended, IP telephony is now at the core of the UC&C landscape.

Next-generation telephony solutions need to:

  • Provide real-time voice, video and conferencing across the enterprise network

  • Integrate with collaboration tools such as instant messaging, email and desktop sharing

  • Pass conversations seamlessly between fixed and mobile devices

  • Function based on network-integrated system management

  • Deliver a higher ROI than ever before

These ever-evolving requirements mean technology leaders are examining their communications options in order to support a mobile workforce, user-owned devices (BYOD) and benefit from new opportunities.

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